Privacy Policy

Our Privacy Commitment

At Fovexaridano, we take your privacy seriously and are committed to protecting your personal information in accordance with Malaysian privacy laws and international best practices.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our financial planning services.

Information We Collect

We collect information necessary to provide our financial planning consultation services and improve your experience.

• Contact information including name, email address, phone number, and mailing address
• Financial information relevant to planning consultations such as income ranges and planning goals
• Communication records including consultation notes, email correspondence, and service interactions
• Technical information such as IP addresses, browser types, and website usage patterns

How We Use Your Information

Your personal information helps us deliver personalized financial planning services and maintain effective communication.

• Providing monthly consultation services and personalized financial planning recommendations
• Processing subscription payments and managing your account status
• Communicating about appointments, service updates, and relevant financial insights
• Improving our services through analysis of consultation effectiveness and client satisfaction

Legal Basis for Processing

We process your personal data based on specific legal grounds as required by Malaysian Personal Data Protection Act 2010.

Information Sharing Practices

We maintain strict controls over how your personal information is shared and only work with trusted service providers.

• We do not sell, rent, or trade your personal information to third parties for marketing purposes
• We may share information with service providers who assist with payment processing, appointment scheduling, or technical support
• We may disclose information when required by Malaysian law or to protect our legitimate business interests

Data Security Measures

We implement comprehensive security measures including encrypted data storage, secure communication channels, regular security audits, and staff training on privacy protection protocols to safeguard your personal information.

Your Privacy Rights

Under Malaysian privacy law, you have specific rights regarding your personal information and how we process it.

• Access your personal data and understand how we use it
• Request corrections to inaccurate or incomplete information
• Withdraw consent for marketing communications at any time
• Request deletion of your personal data subject to legal and contractual obligations
• Receive a copy of your data in a structured, commonly used format

Cookie Usage

We use cookies to enhance your website experience and provide personalized content. Essential cookies are necessary for basic functionality, while optional cookies help us improve our services.

For detailed information about our cookie usage, please review our Cookie Policy. Cookie Policy

Data Retention Policy

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Inactive accounts may be archived after 24 months of non-engagement.

Children's Privacy Protection

Our financial planning services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18 without parental consent.

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Privacy Policy Updates

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated via email and website notifications.

Privacy Questions

For questions about this Privacy Policy, data processing practices, or to exercise your privacy rights, please contact our privacy team.